Privacy Policy

Information we collect

For order enquiries, we collect your name, email, required WhatsApp number, selected service, proposed brand name, business type, and the information you choose to enter. For general contact enquiries, we collect your name, email, topic and message, plus any optional WhatsApp number you provide. Our hosting provider may also process technical information necessary for site delivery and spam prevention.

How information is used

We use your information to reply, review the requested service, coordinate follow-up by email or WhatsApp, confirm the order and payment arrangements, maintain appropriate business records and handle service or refund requests. When needed to perform an agreed service, relevant details may be shared with the responsible service provider or U.S.-licensed trademark attorney.

Hosting and service providers

Netlify hosts this site and processes its website forms. When you give us a WhatsApp number and consent to follow-up, correspondence may also be handled through WhatsApp, subject to its applicable privacy practices. We do not collect card details through these forms; payment arrangements are confirmed separately.

Sensitive information and security

Please do not send passwords, payment-card numbers, identity documents or sensitive material through these initial website forms or WhatsApp. If further documents are needed, we will provide appropriate instructions after your service is confirmed.

Retention and your requests

We retain enquiries and order-related communications as needed to respond, provide agreed services, resolve disputes and meet applicable recordkeeping requirements. To request access, correction or deletion where applicable, email contact@lexoriellelaw.com. Some records may need to be retained under applicable law.

For assistance, email contact@lexoriellelaw.com or send a message through the contact form.

International enquiries

Because U.S. trademark services can involve applicants in other countries, information may be handled by service providers and attorneys in different jurisdictions, including the United States. Applicable privacy rights and transfer requirements depend on the customer's location and the providers involved.

Policy changes

We may revise this policy when services or processing practices change. The version displayed on this page applies to the website at the time of your visit. Questions about a specific accepted matter should be directed to the responsible attorney or service provider identified in your engagement agreement.